QA Notification form

    Contact information

    • Please complete this section if you have experienced Transport Damage to your delivery:

      1. What date did you receive your delivery?
      2. What is the Embaco Invoice number for this order?
      3. What is the product reference(s) of the item with which you are experiencing Damage issues?
        Reference Quantity
      4. Was any damage noted on the delivery receipt/POD (including any superficial damage to the outer packaging such as denting, scuffing, staining etc)?
      5. Please supply any other comments or details relevant to this delivery:
      6. Please upload any images showing the reported Damage issue:


    • Please complete this section if you are experiencing issues with Product Quality

      1. What date did you receive your delivery?
      2. What is the Embaco Invoice number for this order?
      3. What is the product reference(s) of the item with which you are experiencing Quality issues?
        Reference Quantity
      4. Please list the batch number(s) of the affected goods (this can be found on the outer packaging)
      5. What quantity of products do you have remaining from this batch number(s)?
      6. Where are these goods currently located (please specify if different from the delivery address)?
      7. Please supply details of the Quality issue (please give as much information as possible):
      8. Please upload any images showing the reported Quality issue:


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